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MerchantAg and MFA: A new computer and software system will transform MFA operations in coming years

EFC Systems from Brentwood, Tenn., has been selected as MFA’s software vendor of the future. MFA is currently evaluating EFC’s MerchantAg program as its retail store software solution. With help from EFC business analysts, the MFA team will determine what enhancements MerchantAg needs to support MFA’s unique way of doing business. This is a big job, and it requires a great deal of energy, experience and vision to make it happen. Help from the field is being called in to make sure things get done right for the people on the front line.

To provide leadership and vision for this effort, MFA has assembled a team with experience and know-how. Leading the MerchantAg project is Karen White, MFA retail controller. White is familiar with all aspects of MFA’s retail accounting as well as the general makeup and structure of MFA operations. White understands the MFA business and will be invaluable in seeing that MerchantAg is tailored to fit MFA.

Working with White as co-manager of the project and providing technical guidance is Cliff Gronauer, the MFA director of information technology services. Gronauer is a recent addition to the MFA staff and has worked in the IT field for over 33 years in a wide variety of roles. His previous positions include Information technology director for the House of Representatives and chief information officer for the Missouri State Highway Patrol. While at the patrol Gronauer was responsible for a 24x7 computing environment in support of nearly 10,000 criminal justice systems users statewide.

Curt Price is MFA’s manager of accounting services and systems. Price is experienced with the existing computer systems. Price knows what these systems do and understands at a very detailed level the information they provide. Price will be instrumental in ensuring the new system delivers the information needed to comply with state and federal regulations as well as reporting demands of outside suppliers.

Providing the project with organization and daily direction is John Finley, a contract project manager with 30 years of experience managing commercial, state, and federal computer projects. Finley has led teams that developed statewide systems for the states of Missouri and Kansas and nationwide systems for the federal government and commercial customers. Finley has managed project teams literally spread across the globe with programming teams in India, business analyst teams in Great Britain and Canada, and business sites across the United States. His experience in organizing and running similar multi-site projects will help guide the project team.

This team is working hard to provide MFA with a modern computing environment that will serve it well for many years to come.

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